Primary Care Network General Practice Assistant
2 months ago
The post holder will be employed by Greenwich Health, a GP Federation in Greenwich. Greenwich has 7 primary care networks (PCNs) with list sizes of between 30-80,000 patients. The post holder will work for Riverview Health PCN, a grouping of 5 practices.
Main DutiesThe post holder will support the GP(s) by assisting clinicians with a variety of administrative tasks, reducing the clinicians' administrative burden.
- Arrange for laboratory tests, bloods, specialist referrals, and/or diagnostic procedures as requested by clinicians.
- Signpost patients to relevant services according to their health needs.
- Support vulnerable patients communicating with healthcare providers.
- Liaise with ancillary departments and other care providers when needed for appointments, procedures, treatment plans, clinical letters/drug information/results.
- Chase letters and results.
- Be the point of contact between the Practice and other healthcare providers and raise queries as requested by the clinician.
- Provide general administrative support to the clinical team.
- Coordinate schedules and treatment with other allied professionals including treatment scheduling, record coordination with consultants and treatment plans.
- Social outreach assist with enquiries around homeless initiatives, food banks, domestic violence programmes, AGE UK for vulnerable patients.
- Be involved in QOF and other quality initiatives.
- Training registrars (trainee doctors) on eRS system.
- Forward on referrals letters created by clinicians to the relevant departments.
- Chase hospital prescription queries.
- Produce encounter reports as required.
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all of our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population.
Why Work for Greenwich Health?We are a local organisation owned by our local GP Practices, we care what happens in Greenwich and want to make a difference to our patients and our partners.
We offer competitive remuneration as well as other benefits including:
- Occupational sickness pay entitlement.
- Counselling services.
- Electric Vehicle Salary Sacrifice Scheme.
- Cycle to Work Scheme.
- Private Healthcare Membership - Benenden Healthcare.
We have a track record for developing individuals in their careers.
Through our partnerships in our local healthcare environment, we can develop shared posts for example, with the hospital trust and our GP practices.
-You will have ongoing support and mentorship.
We have developed a working culture which harnesses openness and togetherness which has resulted in high staff retention rates.
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