Service Advisor
4 weeks ago
About the Role
We are seeking a highly motivated Service Advisor to provide exceptional customer care and serve as the vital link between our customers and the workshop at Sytner Select Bristol.
As a Service Advisor, you will inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage while addressing any questions or queries they may have. You will also liaise with technicians and workshop control to ensure vehicles are ready on time and provide expert advice on our products and services.
This is a challenging role where customer care always comes first. You will take the time to build genuine rapport with customers, identify their needs, and deliver high levels of customer satisfaction in a fast-paced environment.
About You
We welcome applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team to support your career.
Key skills and qualities include excellent organisational and administrative skills, good attention to detail, and a strong customer service background. Working knowledge of Kerridge is advantageous but not essential.
Why Sytner?
Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement, maternity, paternity, and adoption pay, career development opportunities, and recognition of long service.
We are passionate about creating an equitable environment and welcome applications from individuals from diverse backgrounds. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes or adjustments to job interviews and the recruitment process.
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