Service Advisor

1 week ago


Bristol, Bristol, United Kingdom Sytner Group Full time

About the Role

We are seeking a motivated Service Advisor to provide outstanding customer care and act as the vital link between customers and the workshop at Sytner Select Bristol.

As a Service Advisor, you will inform and consult on vehicle servicing, keep customers up to date at every stage, and answer any questions or queries they may have. You will also liaise with technicians and workshop control about vehicle statuses and ensure vehicles are ready on time. Additionally, you will provide advice on our products and services to customers.

This is a challenging role where customer care always comes first. You will take the time to talk to people, build a genuine rapport, and identify what customers want and need.

Sytner Service Advisors work a variety of flexible patterns, which can include weekends, to ensure we provide our customers with the highest possible levels of service.

About You

We want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team to support your career.

Ideally, you will have excellent organisational and administrative skills, good attention to detail, and a strong customer service background. Working knowledge of Kerridge would be advantageous, but not essential.

Why Sytner?

Sytner Group offers an industry-leading benefits package, including Enhanced Holiday Entitlement, Maternity, Paternity, and Adoption Pay, Career Development, and Recognition of Long Service.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.


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