Customer Experience Coordinator

1 day ago

Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

About Loomis UK

Loomis UK is a leading cash handling company, providing secure money safes, intelligent smart safes, cash in transit, and cash processing services to businesses across the UK.

The Role

We are seeking a Customer Experience Coordinator to join our team in Dunstable. As a key member of our Customer Experience Centre, you will be responsible for coordinating a portfolio of customers, providing exceptional levels of customer care, and ensuring that service levels are met.

Key Responsibilities

  1. Coordinate customer queries and requests, including ad-hoc and standard reporting.
  2. Provide communication between customers and the organisation across multiple departmental functions.
  3. Manage and prioritise daily workload, ensuring high levels of accuracy and attention to detail.
  4. Develop and maintain strong relationships with customers, exceeding their expectations and delivering excellent service.

About You

We are looking for a highly motivated and customer-focused individual with a track-record of offering exceptional levels of customer care. You will have excellent communication skills, both written and verbal, and be proficient in Microsoft Office.

What We Offer

  • 5 weeks' holiday per year (excluding bank holidays)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • A safe and supportive culture
  • MyRewards – over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Progression opportunities

Security Criteria

You must be able to pass criminal record, personal credit, and ID checks. You must also have verifiable 5-year employment/unemployment/educational history.

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    {"title": "Customer Experience Coordinator", "content": "At Loomis UK, we are seeking a skilled Customer Experience Coordinator to join our team in Dunstable.The ideal candidate will have a strong track record of delivering exceptional customer care and a deep commitment to continuous improvement and excellent service delivery.Key responsibilities will...

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    {"title": "Customer Experience Coordinator", "content": "At Loomis UK, we are seeking a skilled Customer Experience Coordinator to join our team in Dunstable.The ideal candidate will have a strong track record of delivering exceptional customer care and a deep commitment to continuous improvement and excellent service delivery.Key responsibilities will...

  • Customer Experience Coordinator

    4 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.As a Customer Experience Coordinator, you will be responsible for coordinating a...

  • Customer Experience Coordinator

    4 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.As a Customer Experience Coordinator, you will be responsible for coordinating a...

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, as well as ATM management and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As...

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, as well as ATM management and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As...

  • Customer Experience Coordinator

    3 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesCoordinate a portfolio of customers,...

  • Customer Experience Coordinator

    3 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesCoordinate a portfolio of customers,...

  • Customer Experience Coordinator

    7 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.Key ResponsibilitiesCoordinate a portfolio of customers, providing named account...

  • Customer Experience Coordinator

    7 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.Key ResponsibilitiesCoordinate a portfolio of customers, providing named account...

  • Customer Experience Coordinator

    3 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, ATM management, and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As a key...

  • Customer Experience Coordinator

    3 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, ATM management, and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As a key...

  • Customer Experience Specialist

    3 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleProvide timely and effective support to customers via various channels, ensuring their inquiries are...

  • Customer Service Coordinator

    4 days ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    About the RoleWe are seeking a highly skilled Customer Support Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication...

  • Customer Service Coordinator

    4 days ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    About the RoleWe are seeking a highly skilled Customer Support Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication...

  • Customer Service Coordinator

    3 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other...

  • Customer Service Coordinator

    3 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other...

  • Customer Service Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    About the Role:We are seeking a highly skilled Customer Service Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication...

  • Customer Service Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    About the Role:We are seeking a highly skilled Customer Service Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication...

  • Customer Service Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    About the RoleWe are seeking a highly skilled Customer Support Coordinator to join our team at Gilson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various channels, including phone, email,...