Electrical Lighting Product Specialist

5 days ago

Cwmbran, Torfaen County Borough, United Kingdom STG Aerospace Full time
Job Description

Job Title: Electrical Lighting Product Specialist

Job Summary:

We are seeking a highly skilled and experienced Electrical Lighting Product Specialist to join our team at STG Aerospace. As a key member of our sales team, you will be responsible for providing technical expertise and support to our customers, as well as conducting product demonstrations and presentations to showcase our electrical lighting products.

Main Responsibilities:

  • Technical Support: Provide technical assistance to the sales team during the sales process, conduct product demonstrations and presentations to customers, and review customer specifications and requirements to ensure our products meet their needs.
  • Proposal Writing: Prepare detailed and accurate proposals and quotations based on customer requirements, collaborate with the sales team to tailor proposals to meet customer needs, and define system configuration and kit BOMs to facilitate transition from Sales to Operations.
  • Customer Interaction: Build and maintain relationships with customers, understand their needs, and provide tailored solutions, act as a liaison between the customer and internal stakeholders to communicate customer feedback and technical requirements.
  • Travel: Travel to customer sites for on-site demonstrations, technical discussions, and meetings, represent the company at trade shows, conferences, and other industry events, providing technical support and product demonstrations.
  • Product Expertise: Maintain an in-depth knowledge of our electrical lighting products, stay updated on industry trends, competitor products, and technological advancements to provide relevant information to customers and the sales team, support internal requirements definition for new product development.
  • Training and Development: Conduct training sessions for the sales team on technical aspects of our products, develop and maintain technical documentation and resources for both internal and customer use.

Key Requirements:

  • Experience in a technical role, preferably within the lighting industry or a related field.
  • Experience in customer-facing roles preferred.
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field is an advantage but not essential.
  • Strong understanding of electrical lighting products; knowledge of photoluminescent products is a plus.
  • Excellent communication and presentation skills.
  • Ability to explain complex technical information in a clear and concise manner.
  • Willingness to travel occasionally, including internationally, to customer sites and industry events.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Familiarity with reading and interpreting technical drawings and data.

Underpinning Core Values:

  • Integrity: Take care of our employees & customers.
  • Teamwork: Work together towards a common goal.
  • Excellence: Drive to be the best in all that we do.
  • Expertise: Leverage our breadth of technical capability.

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