Air Traffic Operations Coordinator

5 days ago


SouthendonSea, Southend-on-Sea, United Kingdom London Southend Airport Company Limited Full time

About the Role

We are seeking an experienced Air Traffic Control Assistant to join our team at London Southend Airport Company Limited. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about ensuring safe air travel.

Job Summary

The successful candidate will provide support to our Air Traffic Control Officers on duty, ensuring the smooth operation of our airport's air traffic services. Responsibilities will include monitoring and responding to emails, answering phone calls, processing messages via the Aeronautical Fixed Telecommunication Network (AFTN), and completing movement logs.

Daily Tasks

  • Email Management: Monitor and action ATC emails in a timely and efficient manner to ensure prompt communication with other airports and stakeholders.
  • Phone Handling: Answer and process ATC telephones, providing accurate information to callers and escalating complex queries to senior staff members.
  • AFTN Message Processing: Process AFTN messages from other airports, including arrival and departure notifications, and update relevant records accordingly.
  • Movement Logs: Complete movement logs accurately and efficiently to ensure compliance with regulatory requirements.
  • Flight Progress Strip: Process Flight Progress Strips, updating flight plans and other relevant information as necessary.
  • Circuit Flight Bookings: Manage bookings for circuit flights, instrument flight training, and other scheduled flights, ensuring seamless coordination with ground handling teams.
  • Meteorological Observations: Prepare and publish Meteorological Observations reports, utilizing data collected from weather stations and other sources.
  • Tour Guide: Act as a guide to visitors to the ATC Tower, showcasing the operations center and explaining our procedures to interested parties.
  • Team Player: Embodiment of the 'One Team' culture, understanding that collaboration and flexibility are key to delivering exceptional results.
  • Shift Work: Be prepared to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays, due to the 24/7 nature of airport operations.

Requirements

To be successful in this role, you will need to possess excellent communication skills, both verbal and written. Additionally, you must have a minimum of 5 GCSEs at Grade 4 (C) or above, including Maths and English.

Benefits Package

London Southend Airport offers a comprehensive benefits package designed to promote the well-being and job satisfaction of all colleagues. Highlights include apprenticeships opportunities, Medicash funding for virtual GP and physio appointments, discounted BUPA dental plans, access to a wellbeing app, employee assistance programs, gym discounts, mental health first aiders, cycle-to-work schemes, Costco membership, World Duty Free discounts, and Arriva bus passes.

Salary: £35,000 - £40,000 per annum, depending on experience.



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