Financial Incident Management Specialist

2 days ago


Norwich, Norfolk, United Kingdom Schroders Full time
Job Description:

As a Financial Incident Management Specialist, you will play a critical role in ensuring the smooth operation of our financial systems.

You will be responsible for managing major financial incidents, leading internal reviews, producing monthly reports, and building strong relationships with stakeholders.

With a strong background in ITIL Service Management framework, you will work closely with our support teams to conclude remedial work and contribute to the overall success of our business.

This is an exciting opportunity for someone with good experience in Incident Management & Problem Management and a passion for delivering exceptional results.

The ideal candidate will have strong communication and interpersonal skills, a proactive and forward-thinking mindset, and experience of SAFe methodology.

Key Responsibilities:
  • Manage major financial incidents from inception to closure
  • Lead internal reviews to ensure actions are managed to conclusion
  • Produce monthly reporting for the Group Service Operations function
  • Build strong relationships with stakeholders
  • Exemplify strong team management & people skills

Salary: $85,000 - $110,000 per annum.



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