Senior Financial Operations Manager

1 day ago


Norwich, Norfolk, United Kingdom Schroders Full time
Job Title: Senior Financial Operations Manager

Estimated Salary: $85,000 - $110,000 per annum

About the Role:

We are seeking a highly skilled and experienced Senior Financial Operations Manager to join our team at Schroders. As a key member of our operations function, you will be responsible for managing major financial incidents from inception to closure.

You will lead internal reviews to ensure that actions are managed to conclusion, produce monthly reporting for the Group Service Operations function, and build strong relationships with stakeholders.

In this role, you will have the opportunity to work closely with our support teams to conclude remedial work and contribute to the overall success of our business.

This is an excellent opportunity for someone with good experience in Incident Management & Problem Management and strong working knowledge of ITIL Service Management framework.

Key Responsibilities:
  • Manage major financial incidents from inception to closure
  • Lead internal reviews to ensure actions are managed to conclusion
  • Produce monthly reporting for the Group Service Operations function
  • Build strong relationships with stakeholders
  • Deputise for the Group Head of Service Operations
About You:

To excel in this role, you will need great communication and interpersonal skills, a proactive and forward-thinking mindset.

Experience of SAFe methodology, Financial Services industry experience, and stakeholder management skills would be assets to the role.



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