Help Desk Technician

4 days ago


Havant, Hampshire, United Kingdom Clear IT Recruitment Limited Full time

Job Summary: We are looking for an experienced Help Desk Technician to join our team in Havant, Hampshire. As a Help Desk Technician, you will be responsible for providing first-line technical support to our clients, troubleshooting issues, and escalating complex problems to our specialist teams.

The ideal candidate will have a strong background in IT support, with a minimum of one year's experience working in a similar role. You will possess excellent communication skills, a patient demeanor, and the ability to work effectively under pressure.

In addition to your technical expertise, you will need to demonstrate a high level of professionalism, discretion, and confidentiality when dealing with sensitive customer information.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and remote desktop
  • Troubleshoot software and hardware issues, using diagnostic tools and techniques as required
  • Escalate complex problems to senior technicians or management, ensuring timely resolution
  • Document and track all customer interactions, updating relevant systems and databases
  • Maintain accurate records of customer transactions, including incident reports and resolutions

Benefits: Our company offers a competitive salary, comprehensive training program, and opportunities for professional growth and development. In addition, we provide a modern and dynamic working environment, with access to the latest technology and resources.

Requirements: The successful candidate will possess:

  • A minimum of one year's experience in IT support
  • Strong knowledge of Windows Desktop OS, MS Office Suite, and network fundamentals
  • Excellent communication and interpersonal skills
  • Able to work under pressure, prioritizing tasks and managing multiple responsibilities

Estimated Salary: £28,000 - £35,000 per annum



  • Havant, Hampshire, United Kingdom CV-Library Full time

    Key ResponsibilitiesProvide exceptional customer service and support through various channelsBuild strong relationships with customers and resolve any issues raisedProcess customer orders accurately and maintain records on the CRM systemActively seek to increase customer order values through offering additional products and servicesThe salary for this role...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    About the Role:V3 Recruitment are working on behalf of our client to find a temporary Maintenance Coordinator. The successful candidate will be responsible for filtering emails from a busy help desk inbox, answering maintenance queries, and performing administration duties.Main Responsibilities:• Managing emails from the help desk inbox• Answering...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    About the Job:V3 Recruitment is seeking a skilled Maintenance Coordinator to join our team. As a key member of our team, you will be responsible for managing emails from a busy help desk inbox, responding to maintenance queries, and performing various administrative tasks.Key Responsibilities:Filtering emails from a busy help desk inboxResponding to...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    Job Overview:V3 Recruitment's Maintenance Coordinator position offers a unique opportunity to develop your skills in a dynamic environment. As a Maintenance Coordinator, you will be responsible for filtering emails from a busy help desk inbox, responding to maintenance queries, and performing various administrative duties.Job Description:This role involves...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    Job Title: Maintenance Team MemberV3 Recruitment is seeking a detail-oriented individual to join our team in a temporary Maintenance Team Member position. This contract is expected to last approximately 5 weeks.The ideal candidate will be responsible for managing emails from a busy help desk inbox, responding to maintenance queries, and performing various...


  • Havant, Hampshire, United Kingdom V3 Recruitment Careers Full time

    Job Title: Maintenance CoordinatorJob Description:V3 Recruitment Careers is seeking a reliable and skilled Maintenance Coordinator to join our team on a temporary basis. The successful candidate will work closely with Gary and Tina to manage a busy help desk inbox, answer maintenance queries, and perform various administrative duties. The ideal candidate...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    About the RoleWe are seeking a detail-oriented and organized individual to fill a temporary Maintenance Coordinator position at our client's Havant-based facility.The selected candidate will be responsible for filtering emails from the help desk inbox, answering maintenance queries, and performing all associated administration tasks.


  • Havant, Hampshire, United Kingdom CV-Library Full time

    Aerospace Industry Job OpportunityHavant LocationWe are seeking an experienced Mechanical Technician to join our client's team in Havant. The successful candidate will be responsible for assembling, tearing down, and rebuilding hydraulic LRU's (Line replacement units) returning from the field for repair or overhaul.This is a fantastic opportunity for someone...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    Job DescriptionV3 Recruitment is currently seeking a temporary Maintenance Coordinator to join their team. This role will be based in Havant and will last for approximately 5 weeks until the end of January.We are looking for a detail-oriented individual who can effectively filter emails from a busy help desk inbox, respond to maintenance queries, and handle...


  • Havant, Hampshire, United Kingdom V3 Recruitment Careers Full time

    Job Summary:V3 Recruitment Careers is seeking a highly skilled Maintenance Coordinator to fill a temporary position. The successful candidate will be responsible for managing a busy help desk inbox, answering maintenance queries, and performing various administrative duties. The ideal candidate will possess strong organizational skills, excellent...


  • Havant, Hampshire, United Kingdom V3 Recruitment Careers Full time

    Job OverviewV3 Recruitment Careers is seeking a highly organized and detail-oriented individual to fill the role of Maintenance Coordinator on a temporary basis. This position involves managing a busy help desk inbox, answering maintenance queries, and performing various administrative duties. The ideal candidate will possess excellent communication skills...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    About the RoleV3 Recruitment is partnering with our client to recruit a temporary Maintenance Coordinator. This role will involve working closely with the client's team to ensure seamless operations.The successful candidate will be responsible for managing the UK Maintenance Helpdesk inbox, responding to maintenance queries, and performing various...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    Temporary Maintenance Coordinator OpportunityV3 Recruitment is seeking a temporary Maintenance Coordinator to join their client's team. This role is approximately 5 weeks in duration and concludes at the end of January.The successful candidate will be responsible for managing the UK Maintenance Helpdesk inbox, responding to maintenance queries, and...


  • Havant, Hampshire, United Kingdom V3 Recruitment Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented individual to fill the role of Maintenance Coordinator. This temporary position will be approximately 5 weeks in duration, concluding at the end of January.The successful candidate will be responsible for filtering emails from a busy help desk inbox, answering maintenance queries, and...


  • Havant, UK, Hampshire, United Kingdom Kenwood Ltd Full time

    R&D Technician | De’Longhi Group (De’Longhi, Kenwood and Braun) | Kenwood Global Headquarters, Havant, Hampshire | £competitive + excellent benefits packageClosing Date 15th December 2024Hands-on innovation starts here. At De’Longhi Group, our Research and Development team plays a pivotal role shaping the future of kitchen innovation. We’re seeking...


  • Havant, Hampshire, United Kingdom Sartorius AG Full time

    About Sartorius AG">We are part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

  • Assembly Technician

    4 weeks ago


    Havant, United Kingdom CV-Library Full time

    Assembly Technician – Aerospace Havant Up to £15.40 per hour On Going Contract Our client based in the Havant area is looking to recruit Assembly Technicians for the aerospace industry. Working at their site in Havant the role would involve, disassembling faulty aerospace components, building them together into complex parts and using...

  • Assembly Technician

    3 weeks ago


    Havant, United Kingdom The Workshop Full time

    Assembly Technician - Aerospace Havant £13.51 per hour On Going Contract Our client based in the Havant area is looking to recruit Assembly Technicians for the aerospace industry.Working at their site in Havant the role would involve, disassembling faulty aerospace components, building them together into complex parts and using various methods to test and...


  • Havant, United Kingdom Kenwood Ltd Full time

    R&D Technician | De'Longhi Group (De'Longhi, Kenwood and Braun) | Kenwood Global Headquarters, Havant, Hampshire | £competitive + excellent benefits package Closing Date 15th December 2024 Hands-on innovation starts here.At De'Longhi Group, our Research and Development team plays a pivotal role shaping the future of kitchen innovation.We're seeking a new...


  • Havant, United Kingdom The Workshop Full time

    Assembly Technician - Aerospace Havant £13.51 per hour On Going Contract Our client based in the Havant area is looking to recruit Assembly Technicians for the aerospace industry.Working at their site in Havant the role would involve, disassembling faulty aerospace components, building them together into complex parts and using various methods to test and...


  • Havant, United Kingdom Kenwood Ltd Full time

    R&D Technician | De’Longhi Group (De’Longhi, Kenwood and Braun) | Kenwood Global Headquarters, Havant, Hampshire | £competitive + excellent benefits packageClosing Date 15th December 2024Hands-on innovation starts here. At De’Longhi Group, our Research and Development team plays a pivotal role shaping the future of kitchen innovation. We’re seeking...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. Make your application after reading the following skill and qualification requirements for this position. We are looking for a detail orientated individual...


  • havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. Make your application after reading the following skill and qualification requirements for this position.We are looking for a detail orientated individual...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. Make your application after reading the following skill and qualification requirements for this position. We are looking for a detail orientated individual...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client.We are looking to recruit a temporary Maintenance Coordinator.This temporary contract would be approx.5 weeks until the end of January.Make your application after reading the following skill and qualification requirements for this position.We are looking for a detail orientated individual whose...


  • Havant, United Kingdom Kenwood Ltd Full time

    Job Description R&D Technician | De’Longhi Group (De’Longhi, Kenwood and Braun) | Kenwood Global Headquarters, Havant, Hampshire | £competitive + excellent benefits package Closing Date 15th December 2024 Hands-on innovation starts here. At De’Longhi Group, our Research and Development team plays a pivotal role shaping the future of kitchen...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom Lockheed Martin Corporation Full time

    Information Technology - Havant **About the Role** - This exciting opportunity for a Desktop Support Apprentice will be based in Havant within the IT Function. - This role provides opportunity to complete a Level 3 Information Communication Technician apprenticeship in conjunction with the apprentice provider Impact Futures. - Assist with the day-to-day...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client.We are looking to recruit a temporary Maintenance Coordinator.This temporary contract would be approx.5 weeks until the end of January.We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom CV-Library Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client.We are looking to recruit a temporary Maintenance Coordinator.This temporary contract would be approx.5 weeks until the end of January.We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...


  • Havant, United Kingdom V3 Recruitment Full time

    V3 Recruitment are working on behalf of our Havant based client. We are looking to recruit a temporary Maintenance Coordinator. This temporary contract would be approx. 5 weeks until the end of January. We are looking for a detail orientated individual whose main responsibilities would be filtering e mails from a busy help desk inbox, answering maintenance...