Desktop Support Apprentice
7 months ago
Information Technology
- Havant
**About the Role**
- This exciting opportunity for a Desktop Support Apprentice will be based in Havant within the IT Function.
- This role provides opportunity to complete a Level 3 Information Communication Technician apprenticeship in conjunction with the apprentice provider Impact Futures.
- Assist with the day-to-day technical support for end-users of client systems, VOIP telephones, smartphones, tablets, printers and computer hardware
- Assist with incidents & requests using Service Desk ticket management system.
- Assist with maintaining the asset tracking system when required
- Participate in project work as required such as software and hardware refresh programmes
- Help deploy, maintain and support iOS devices
- Assist with software vulnerability management
- Possible travel to support other sites within the UK
**Required skills, qualifications and experience**
- GCSE or equivalent in English, Maths and IT
- Ability to demonstrate customer service skills
- Interest in end user IT support
- Self starter with willingness to learn from colleagues
- Must be a good team player and able to use own initiative
- Must have good problem determination skills
- Communication skills - both written and verbal
**Job Reference Number**
- 14443BR
**Employee Type**
- Full Time
**Hours Per Week**
- 37.5
**Working Schedule**
- 4xFlex
**Country**
- United Kingdom (UK)
**Clearance Required for Role**
- SC
**Graduate, Intern or Apprentice Vacancy?**
- Yes
**What we offer you**
- At Lockheed Martin our employees come first and therefore your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment you can expect so much more.
- We are an employer in support of and offering
- **Flexible working** with the option to also work a
- **4 day week** depending on business requirements, where you have the option of Fridays off. We offer Competitive salaries alongside a flexible holiday entitlement.
- We have a Wealth of benefits available to you that can be selected through our wellbeing tool upon commencement of employment. Just a few of our amazing benefits are shown below:
- Private Medical Insurance
- Competitive Pension
- Dental
- Critical Illness
- Life Assurance
- Travel Insurance
- Employee discounts for top high street shops
- Employee Assistance Program which includes free face to face counselling sessions, Legal advice, Financial advice, etc
- Internal training and development alongside out Education assistance programmes
- Reimbursement for a professional membership
- Competitive policies that support flexibility and family leave inclusive of enhanced maternity leave
**Business Environment**
- Enterprise Business Services (EBS) consists of LMUK IT Services, Payroll, ESH, HR and Finance functions. With employees located throughout the UK, EBS provides UK wide support to the LMUK business areas.
**Equal Opportunity Statement
-
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