Administration Support Professional

2 weeks ago


Bolton, Bolton, United Kingdom Davies Full time

Job Description:

Job Title: Administration Support Professional

Job Summary: We are seeking an Administration Support Professional to join our team at Davies. As an Administration Support Professional, you will play a vital role in supporting our claims management operations.

Key Responsibilities:

  • Input new claims and critical post activities to be actioned within a set time frame
  • Distribute and action emails, ensuring they are allocated to the right skill within the department with relevant workflows created
  • Ensure all third-party systems are used to gain relevant information and relevant tasks and activities actioned on behalf of the insurer
  • Complete requests for files to be transferred to other areas of the business
  • Identify risks and notify relevant individuals based on priority and risk for any potential litigation
  • Phone relevant parties to obtain relevant information for the file to be created and actioned
  • Update information on Keoghs' own claims management system from information received or taken from any client portal to which we have access
  • Raise fixed fees through a third-party platform to ensure that our fees are paid in line with each insurer contract
  • Ensure that all work is triaged and prioritized for each piece of correspondence
  • Deal with any urgent administrative work

Requirements:

  • Minimum education standard of 3 GCSEs grades A-C or equivalent
  • An ability to organize and prioritize tasks
  • An ability to use own initiative
  • An ability to work under pressure
  • A team player
  • An ability to maintain attention to detail when dealing with repetitive tasks
  • Good literacy and IT skills
  • Ability to work to deadlines

Benefits:

  • 25 days holiday per year, increasing with level of service, with the opportunity to buy and sell 3 days
  • Simply Health Care Cash Plan
  • Gym Flex
  • Access to online discount sites
  • Discounted Gourmet Society membership
  • Discounted tickets for Merlin attractions nationwide
  • Discounts at local retail outlets

About Us: We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated, and global businesses. We help our clients to manage risk, operate their core business processes, transform, and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
We have a global team of over 6,500 professionals operating across ten countries, including the UK and the U.S. Over the past ten years, Davies has grown its annual revenues more than 20-fold, investing heavily in research and development, innovation, automation, colleague development, and client service. Today, the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.



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