Network Support Specialist
1 day ago
Key Responsibilities:
- Collaborate with the Service Delivery Manager to maintain operational IT systems across UK and international offices.
- Provide technical guidance for project implementation from RFP to BAU support.
- Troubleshoot complex issues and support other Infrastructure Analysts.
- Create and maintain documentation, test plans, and recovery methods.
- Stay updated on infrastructure and security trends to enhance IT service delivery.
Salary: £40,000 - £55,000 per annum, depending on experience.
Required Skills and Qualifications:
- Strong expertise in VMware management, Microsoft Azure, and Microsoft Server technologies (Server 2016, 2019, 2022).
- Networking knowledge for troubleshooting and routing; basic switch configuration desirable.
- Familiarity with disaster recovery and high-availability technologies.
- Proficiency in Microsoft Active Directory, DNS, DHCP, and Windows file services.
- Experience with monitoring tools (e.g., SolarWinds) and telephony systems (SIP trunking, routing).
- Analytical skills and experience with change/problem management processes.
Benefits:
- Annual Leave: Starting at 25 days, plus birthday privilege day and Christmas shutdown.
- Holiday Options: Buy, sell, or carry-over scheme.
- Volunteering Days: 2 charity volunteering or pro bono days.
- Health & Wellbeing: Optional private medical insurance, Medicash, annual fitness allowance, and enhanced family leave policies.
- Financial Benefits: Flexible pension scheme, ISA saving scheme, independent financial advice, and life assurance.
- Support: Employee Assistance Programme with counselling, permanent health insurance, and 10 fully subsidised emergency or back-up care days per year.
- Additional Perks: Hybrid working, dress-for-your-day policy, annual travel season ticket loan, and bespoke training and development opportunities.
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