Commercial and Visitor Experience Officer
1 week ago
About the Role
We're seeking an enthusiastic individual to deliver a varied programme of commercial and visit-driving events to a diverse visitor audience.
This role involves working across Ormesby Hall in Middlesbrough and Nunnington Hall near Helmsley, requiring resilience and good time management to achieve all outcomes.
You'll be required to work evenings and weekends, and sometimes at Roseberry Topping, North Yorkshire.
About the Team
You'll be part of the Visitor Experience team, reporting to the Experience & Visitor Programming Manager and working closely with the Senior Visitor Experience Officer at Ormesby Hall and the Visitor Experience Officer at Nunnington Hall.
You'll plan, deliver and evaluate a varied programme of events, from food festivals to murder mysteries, and work with partners to create new and exciting visitor programmes, helping to drive income and raise awareness of the sites.
About the Job
Together with your team, you'll devise and run a programme of events and activities throughout the year, with partnerships at their heart.
You'll be focused on building local partnerships with a range of businesses and organisations, with responsibility for some budgets and supervising volunteers.
In this role, you'll regularly act as duty manager, responsible for opening and closing the property and being the first port of call for any queries that day.
What We're Looking For
- Experience in running events and activities, and/or working with community partners
- Familiarity with audiences in the areas of heritage, culture, arts and the natural environment
- Ability to measure and assess results, and show their impact
- Good communication and interpersonal skills
- Flexibility and ability to work with different teams and partners
About the National Trust
The National Trust has the motto 'For everyone, for ever' at its heart, working hard to create an inclusive culture where everyone feels they belong.
We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
What We Offer
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
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