Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our customers.
Key Responsibilities- Provide excellent customer service and sales experience to customers
- Work closely with colleagues to achieve sales targets and provide a seamless customer experience
- Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
- Work on a rota basis, including weekends, to meet the needs of our customers
- A competitive hourly rate of £8.64 per hour
- Opportunities for career progression and development
- A comprehensive training program to develop your skills and knowledge
- A range of benefits, including 25% off most of our products in Halfords Retail stores and online
- A fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
We are an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service and sales experience, we would love to hear from you.
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