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Senior Waiter

2 months ago


Wokingham, Wokingham, United Kingdom BOMBAY STORY INDIAN KITCHEN & BAR Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Bombay Story Indian Kitchen & Bar. As a key member of our service team, you will be responsible for ensuring that our customers receive exceptional service and that our restaurant operates efficiently and smoothly.

Key Responsibilities
  • Lead by Example: Demonstrate a passion for delivering exceptional customer service and lead by example to inspire and motivate your team.
  • Manage Service Operations: Oversee the day-to-day service operations, including managing staff, maintaining high standards of cleanliness and hygiene, and ensuring that all service standards are met.
  • Provide Excellent Service: Ensure that all customers receive a warm and welcoming experience, and that their needs are met promptly and efficiently.
  • Manage Staff Performance: Monitor and manage the performance of your team, providing feedback and coaching to help them improve and develop their skills.
  • Maintain High Standards: Ensure that all aspects of the restaurant, including food quality, presentation, and service, meet the highest standards.
  • Communicate Effectively: Communicate effectively with all team members, including servers, bartenders, and kitchen staff, to ensure that everyone is working together to deliver exceptional service.
  • Manage Inventory and Supplies: Manage inventory and supplies, including ordering and receiving stock, to ensure that the restaurant is always well-stocked and ready to meet customer demand.
  • Maintain a Safe and Healthy Environment: Ensure that the restaurant is a safe and healthy environment for customers and staff, by maintaining high standards of cleanliness and hygiene.
Requirements
  • Experience: 1-2 years of experience in a fast-paced restaurant environment, preferably in a supervisory or management role.
  • Skills: Excellent communication and leadership skills, ability to multitask and prioritize tasks, and a passion for delivering exceptional customer service.
  • Qualifications: English as a first or second language, well-groomed and presentable, discretion and loyalty, ability to multitask, excellent timekeeping, and flexible working hours.