Financial Support Expert

3 weeks ago


Chatham, Kent, United Kingdom Lendable Full time
Job Description

We are seeking a Customer Resolution Agent to join our Financial Support team. The ideal candidate will have experience in financial support/collections and customer contact-facing roles.

The role involves undertaking customer queries via telephony, email, and live chat, ensuring all customer contact is conducted to the highest standard.

You will also identify opportunities for product and process improvement to better serve customers and support other areas within Operations to meet operational performance targets.



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