Housing Liaison Coordinator

7 days ago


Greenwich, Greater London, United Kingdom CV-Library Full time
In this exciting role as a Resident Liaison Officer, you will have the opportunity to work on a range of projects, including those related to the L&Q Contract. As part of our team at Velocity Recruitment, you will be responsible for building relationships with residents, providing them with clear information about project progress, and addressing any concerns they may have.

Some of your key responsibilities will include:

* Providing exceptional customer service, responding to queries and resolving issues promptly and professionally.

* Maintaining accurate records of resident interactions, feedback, and resolutions, to ensure transparency and accountability.

* Collaborating with the project team to minimize disruption to residents, ensuring that all necessary arrangements are made in advance.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to manage multiple tasks and prioritize effectively. You should also have a solid understanding of property maintenance and construction processes, as well as relevant regulations. Additionally, proficiency in Microsoft Office Suite is essential.

We offer a competitive salary up to £32k + package, including car allowance and 8% pension, as well as opportunities for professional development and growth within the company.

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