Planner

Fraser Edwards are currently recruiting for a Planner.

Our client is a well-established, leading Social Housing Contractor and due to continued growth, is expanding its Admin team. The business has continued to flourish over recent years and this new role is a great chance to be part of its exciting future.

**Working Hours**:

- Monday - Friday
- 40Hours Per Week
- 8am - 4:00pm
- Full UK Driving License
- 1 Years’ Experience
- To ensure that the trades person communicates in a timely and accurate manner about the progress of work, in order to schedule their work in view of tenants requirements.
- Ensuring operatives diary are fully up to date including holidays, sickness, training, meetings etc.
- To continuously check operative’s diaries to ensure maximum productivity can be achieved within their set targets and that repairs are completed where possible on the first visit.
- To reschedule jobs in the event of any unplanned absence of a tradesperson, and to contact the tenant directly to agree any changes
- To deal with any ‘complex’ scheduling situations should that arise, also to communicate with delivery managers and supervisors regarding matters of work quality, timeliness and potential HR issues concerning the trades persons.
- Communicate with the call centre and customers regarding any changes and Issues.
- To use all policy and procedural processes to monitor and update all functionalities relating to the Housing V5 and DRS Scheduling systems for job progressing through to completion, including all necessary liaisons with all interested parties relating to works.
- Actively participate in Identifying improvements in service delivery and support the training of other members of the team as required.

**Package**:

- Private Pension Scheme
- 20 days Holiday + Bank Holiday
- Career Progression

**Job Types**: Full-time, Temporary contract

**Salary**: £16.25 per hour

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: lp - pl