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Hotel Reception Supervisor

2 months ago


London, Greater London, United Kingdom Agemer ltd Full time

Hotel Receptionist Supervisor | £30K | Central London

Are you passionate about providing exceptional service in a 5-star environment? Join our prestigious hotel in Central London as a Reception Supervisor and play a key role in delivering an exquisite guest experience.

About the Role:

As the Reception Supervisor, you will:

  • Lead the Reception team, ensuring all guest needs are met to the highest standard.
  • Collaborate with front-of-house teams to exceed guest expectations.
  • Assist the Front Office Manager in maximizing occupancy, RevPAR, and Average Room Rate.

About You:

  • Previous experience in a 5* hotel.
  • Strong desire to develop a career in luxury hospitality.
  • Exceptional customer service skills and ability to remain composed under pressure.
  • Impeccable attention to detail, personal presentation, and professionalism.
  • Fluent in English, both spoken and written.

Why Choose Agemer Ltd?

  • Competitive salary & 29 days paid holiday.
  • Complimentary uniform dry cleaning & meals on duty.
  • Extensive recognition programs, pension entitlement, and season ticket loans.
  • Enhanced sick pay, mental health workshops, and wellbeing programs.
  • Discounts on gym memberships, salon, spa, food, beverage, and accommodation.
  • Access to Learning & Development programs, including an apprenticeship scheme.

We offer a supportive environment to help you grow and develop your career in luxury hospitality, all within a dynamic and prestigious hotel.

Eligibility:

Applicants must have the right to live and work in the UK.