Technical Support Expert

17 hours ago


Chorley, Lancashire, United Kingdom Dexter Talent Full time
Job Overview

Dexter Talent is a leading software and services provider, and we are currently seeking an experienced Technical Support Expert to join our team.

About the Job:

  • You will be responsible for providing expert application support, ensuring that SLA targets are consistently met.
  • Using your technical expertise, you will troubleshoot and resolve complex issues using SQL, automation tools, and data diagnostics.
  • You will also have the opportunity to suggest and implement process improvements to enhance efficiency and contribute to software updates and industry change initiatives.

Your Background:

  • You should have 2+ years of experience in Application Support or a similar role.
  • Proficiency in SQL is essential, with knowledge of automation tools being a bonus.
  • A background in the utilities or energy sector is highly desirable, although not essential.
  • You should possess strong problem-solving skills, combined with excellent communication and organisational abilities.

Benefits:

  • Flexible hybrid working arrangements.
  • The opportunity to work on cutting-edge software in a fast-evolving industry.
  • A supportive, customer-focused team environment where your expertise will be valued.

The estimated salary for this role is £45,000 - £55,000 per annum.



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