Technical Support Expert
17 hours ago
Dexter Talent is a leading software and services provider, and we are currently seeking an experienced Technical Support Expert to join our team.
About the Job:
- You will be responsible for providing expert application support, ensuring that SLA targets are consistently met.
- Using your technical expertise, you will troubleshoot and resolve complex issues using SQL, automation tools, and data diagnostics.
- You will also have the opportunity to suggest and implement process improvements to enhance efficiency and contribute to software updates and industry change initiatives.
Your Background:
- You should have 2+ years of experience in Application Support or a similar role.
- Proficiency in SQL is essential, with knowledge of automation tools being a bonus.
- A background in the utilities or energy sector is highly desirable, although not essential.
- You should possess strong problem-solving skills, combined with excellent communication and organisational abilities.
Benefits:
- Flexible hybrid working arrangements.
- The opportunity to work on cutting-edge software in a fast-evolving industry.
- A supportive, customer-focused team environment where your expertise will be valued.
The estimated salary for this role is £45,000 - £55,000 per annum.
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