Administrative Operations Manager

3 days ago


Northampton, Northamptonshire, United Kingdom Mitie Full time
Job Description

We are seeking an experienced Administrative Operations Manager to join our dynamic team at Mitie. As a key member of our operational team, you will play a pivotal role in providing exceptional administrative support to our management team.

Key Responsibilities
  1. Provide exceptional administrative support to our management team, ensuring seamless alignment with company policies and procedures.
  2. Develop and implement administrative procedures to enhance operational efficiency.
  3. Manage travel, transport, and accommodation arrangements, ensuring smooth logistics.
  4. Accurately manage and process directors' expenses.
  5. Oversee the PA inbox, ensuring timely distribution of internal communications.
  6. Diary and meeting management, scheduling appointments with precision.
  7. Prepare reports, presentations, and correspondence with a high level of accuracy and professionalism.
Requirements
  • IT Proficiency: Strong knowledge and ability to use IT systems effectively.
  • Communication Skills: Excellent written and oral communication skills; IT literate and competent.
  • Influencing & Liaising: Ability to influence and liaise with others effectively, maintaining strong working relationships.
  • Professionalism: Maintain a disciplined and professional attitude at all times.
  • Process Improvement: Capable of working within established procedures and contributing positively to improvements.
  • Creative Thinking: Ability to listen actively and demonstrate creative thinking skills.
  • Health & Safety Awareness: Understanding of the Health and Safety at Work Act.
  • Discretion & Trustworthiness: Ability to handle confidential information with tact and diplomacy; strong communication skills are essential.
  • Multitasking Ability: Capable of handling multiple tasks, working well under pressure, and using your own initiative.
  • Team Player: Work effectively as part of a team.
  • Communication Style: Strong written and verbal communication skills with the ability to adapt your style to different business units.
  • Autonomy: Ability to work independently and make decisions confidently.
  • Flexibility: Adaptable approach to managing a varied workload.


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