Service Support Manager

5 days ago

St Albans, Hertfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time
Customer Service Manager Opportunity

We are seeking a highly skilled and experienced Customer Service Manager to join our team in St Albans. As a key member of our senior leadership team, you will play a vital role in building and maintaining strong relationships with our clients while supporting a team of engineers in their professional and personal development.

Key Responsibilities:
  • Identify training needs and provide solutions to support the growth and development of our engineers
  • Develop and maintain strong relationships with our clients, ensuring their needs are met and exceeded
  • Work closely with the existing Customer Service Manager and other senior leaders to drive business growth and success
About Us:

We are a well-established company with over 20 years of experience in the Fire industry. We specialize in the installation, servicing, and repair of fire safety and security equipment. Our company values exceptional staff retention, continual progression, and development opportunities, and we offer a range of benefits to our employees.

This is an exciting opportunity for a motivated and experienced individual to take on a leadership role and make a real impact on our business. If you have a background in Fire Safety, Construction, or the Electrical industry and are looking for a new challenge, we would love to hear from you.

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