Account Growth Specialist
21 hours ago
**Job Title:** Account Growth Specialist
About the Role:This exciting opportunity is for an Account Growth Specialist to join our team at Bottomline. As an Account Growth Specialist, you will play a critical role in identifying opportunities for growth within existing customer accounts.
You will be responsible for developing and implementing strategic plans to drive customer satisfaction and loyalty.
Key Responsibilities:- Develop and implement customer success plans to drive customer satisfaction and loyalty.
- Collaborate with internal teams to ensure seamless delivery of services and support.
- Proactively identify and mitigate potential risks that may impact customer success.
**Estimated Salary:** $65,000 - $85,000 per year.
**Requirements:*
- Customer Success / Service experience, with a proven track record of delivering results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to think critically and strategically, with a focus on customer needs.
*A strong understanding of Microsoft Office tools such as Word, Excel, and PowerPoint is essential for this role.
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