Support Services Coordinator

4 weeks ago


Reading, Reading, United Kingdom University of Reading Full time

We are seeking a highly skilled and organised individual to join our Student Information Systems team as a Support Officer.

As a Support Officer, you will be responsible for providing exceptional support to student and staff users of our Student Information System, RISIS. This will involve assisting in the development of new facilities on the web for users and participating in business process reviews to implement new business processes in key development areas.

You will work closely with the other members of the Student Information Systems team to maintain operational efficiency and deliver high-quality and sustainable enhancements to the system.

The ideal candidate will have:

  • an aptitude for using complex databases
  • excellent analytical, communication and problem-solving abilities
  • the interpersonal skills for working within a team in supporting users across the University
  • the ability to take responsibility for a discrete area of development

The University of Reading is committed to having a diverse and inclusive workforce and supports the gender equality Athena SWAN Charter and the Race Equality Charter. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.



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