Business Services Coordinator

2 weeks ago


Reading, Reading, United Kingdom idibu Full time

Thames Water is seeking a skilled Business Services Coordinator to support the management of workflow and customer interactions. In this role, you will play a vital part in resolving exceptions and complex customer queries, while enhancing the customer experience through improved processes and systems.

Key Responsibilities:

  • Support the implementation of new processes and systems to improve customer service.
  • Handle customer callbacks and escalations within agreed SLAs, ensuring customer satisfaction and asset protection.
  • Collaborate with stakeholders across the business to deliver excellent customer experiences.
  • Accurately follow SODA to ensure business integrity and liaise with Billing and customer on inconsistencies.
  • Assess financial queries and provide technical support for payment and refund queries.

Requirements:

  • Fully competent in using Company IT Systems and Office Software.
  • MS Dynamics, SAP ECC trained and Nav good knowledge base.
  • Confidence in communicating with business stakeholders and customers.


  • Reading, Reading, United Kingdom Thames Water Full time

    Business Services Coordinator Job DescriptionThames Water is seeking a highly skilled Business Services Coordinator to join our team on a 4 to 6-month Fixed Term Contract/Secondment. In this role, you will play a vital part in managing the workflow of retained activities and supporting our outsourced partner in resolving exceptions and complex customer...


  • Reading, Reading, United Kingdom Thames Water Full time

    Job Title: Business Services CoordinatorAbout the Role:The Business Services Coordinator is responsible for managing the workflow of retained activities and supporting our outsourced partner in resolving exceptions and complex customer queries. This role plays a vital part in implementing new processes and systems, continuously improving how we serve our...


  • Reading, Reading, United Kingdom Thames Water Full time

    Job Description: We are seeking an experienced Business Services Coordinator to join our team at Thames Water. As a Business Services Coordinator, you will play a vital part in managing the workflow of retained activities and supporting our outsourced partner in resolving exceptions and complex customer queries. You will work closely with various...


  • Reading, Reading, United Kingdom Thames Water Full time

    Job Title: Business Services CoordinatorJob Summary:Thames Water is seeking a highly skilled Business Services Coordinator to join our team. As a key member of our operations team, you will play a vital part in managing the workflow of retained activities and supporting our outsourced partner in resolving exceptions and complex customer queries.Key...


  • Reading, Reading, United Kingdom Thames Water Full time

    Job SummaryThames Water is seeking a highly skilled Business Services Coordinator to play a vital part in managing the workflow of retained activities and supporting our outsourced partner in resolving exceptions and complex customer queries. As a key member of our team, you will be responsible for implementing new processes and systems, continuously...


  • Reading, Reading, United Kingdom AWE plc Full time

    Job Summary:We are seeking a skilled Business Coordinator to join our team at AWE plc. As a Business Coordinator, you will play a crucial role in coordinating and managing the business rhythm and governance activities for our Science leadership teams.


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleThis is an exciting opportunity to join Berkshire Healthcare NHS Foundation Trust as a Business Support Coordinator. As a key member of the team, you will play a vital role in coordinating and managing administrative processes within the trust.Key ResponsibilitiesOversee the clinical work of the team, ensuring cases are allocated appropriately...


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleThis is an exciting opportunity to join Berkshire Healthcare NHS Foundation Trust as a Business Support Coordinator. As a key member of the team, you will play a vital role in coordinating and managing administrative processes within the trust.Key ResponsibilitiesOversee the clinical work of the team, ensuring cases are allocated appropriately...


  • Reading, Reading, United Kingdom Oxfordshire City Council Full time

    We are seeking a highly organized and detail-oriented Business Operations Coordinator to provide administrative support to our team. Your responsibilities will include managing our reception area, coordinating marketing initiatives, and providing general administrative assistance. If you have excellent communication skills and a passion for business, we...


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleThis is an exciting opportunity to join Berkshire Healthcare NHS Foundation Trust as a Business Support Coordinator. As a key member of the MHICS Wokingham team, you will play a vital role in coordinating and managing administrative aspects of the team, as well as supporting place admin within the Wokingham Mental Health Service.Key...


  • Reading, Reading, United Kingdom Regional Recruitment Services Full time

    Job DescriptionJob Title: Construction Project CoordinatorLocation: ReadingSalary: up to £85kHours of Work: 37.5 Hours Monday FridayType: PermanentRegional Recruitment Services is seeking a skilled Construction Project Coordinator to join their team on a permanent basis.The successful candidate will be responsible for coordinating construction projects,...


  • Reading, Reading, United Kingdom Investec Full time

    At Investec, we're looking for a skilled professional to join our team as a Business Proposal Coordinator. As a key member of our team, you'll play a crucial role in providing exceptional support to our clients and ensuring seamless proposal processing.Key Responsibilities:Support broker customers with proposal processing and coordinationCollaborate with the...


  • Reading, Reading, United Kingdom Investec Full time

    At Investec, we're looking for a skilled professional to join our team as a Business Proposal Coordinator. As a key member of our team, you'll play a crucial role in providing exceptional support to our clients and ensuring seamless proposal processing.Key Responsibilities:Support broker customers with proposal processing and coordinationCollaborate with the...


  • Reading, Reading, United Kingdom Investec Full time

    At Investec, we're looking for a skilled professional to join our team as a Business Proposal Coordinator. As a key member of our team, you'll play a crucial role in providing exceptional support to our clients and ensuring seamless proposal processing.Key Responsibilities:Support broker customers with proposal processing and coordinationCollaborate with the...


  • Reading, Reading, United Kingdom Oxfordshire City Council Full time

    We are seeking a Business Development and Marketing Coordinator to provide comprehensive support to our team. Your responsibilities will include business administration, reception, and marketing tasks, ensuring the smooth operation of our department.Key responsibilities will include:Providing administrative support to the departmentSupporting the team with...


  • Reading, Reading, United Kingdom Focus Resourcing Group Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Focus Resourcing Group.The successful candidate will be responsible for:Providing administrative support to the Service/Installations Manager and Supervisor.Responding to service line telephone calls in a prompt and professional manner.Assisting...


  • Reading, Reading, United Kingdom Mane Contract Services Full time

    Key Responsibilities:At Mane Contract Services, we are seeking a skilled Logistics Coordinator to join our team. The successful candidate will be responsible for:Issuing parts to Production Leaders and receiving goods, while assisting with loading/unloading.Verifying incoming goods, documenting details, and notifying Purchasing of discrepancies.Managing...


  • Reading, Reading, United Kingdom Huntress - Bracknell Full time

    We are seeking a highly skilled Business Operations Coordinator to join our client's dynamic team.In this pivotal role, you will ensure the seamless operation of the business by providing exceptional administrative support and maintaining accurate, up-to-date records.Responsibilities:Ensuring all documents are up to date and providing key administrative...


  • Reading, Reading, United Kingdom Huntress - Bracknell Full time

    We are seeking a highly efficient and organized individual to fill the role of Business Operations Coordinator at Huntress Search Ltd.This pivotal position will ensure the seamless operation of the business by providing exceptional administrative support and maintaining accurate, up-to-date records.The ideal candidate will excel at managing multiple projects...


  • Reading, Reading, United Kingdom Bytes Software Services Full time

    At Bytes, we're seeking an experienced Office Operations Coordinator to join our facilities department. As a key member of our team, you'll be responsible for managing office operations, assisting the facilities manager, and ensuring the smooth day-to-day running of our Reading office.Key Responsibilities:Manage office supplies, equipment, and servicesAssist...