Resident Support and Empowerment Manager

2 weeks ago


London, Greater London, United Kingdom Metropolitan Housing Trust Full time
Job Description

We are seeking a Resident Support and Empowerment Manager to join our team, working closely with residents and stakeholders to empower them to achieve their personal goals and sustain their tenancies.

Responsibilities
  • Conducting comprehensive assessments of residents' circumstances and developing action plans to address their needs.
  • Providing one-to-one support to residents, including advice and guidance on managing vulnerabilities such as fuel and food poverty, mental ill health, and physical and financial difficulties.
  • Working collaboratively with internal and external stakeholders to ensure effective support services are delivered.
Requirements

We require someone with significant experience in delivering high-quality support services to vulnerable individuals, ideally in a housing or community setting. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with residents and stakeholders.

What We Offer
  • An estimated salary of £38,000 - £43,000 per annum, depending on location and experience.
  • Excellent opportunities for career progression and professional development.
  • A supportive and inclusive work environment.
  • Access to a range of employee benefits, including cycle-to-work scheme and enhanced pension contributions.

Salary: £38,000 - £43,000 per annum



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