Senior Client Manager

1 month ago


Ellesmere Port, Cheshire, United Kingdom Click Consult Full time
Job Overview
We are a multi-award-winning search marketing agency seeking an experienced Senior Client Manager to join our team. This role will be responsible for managing a portfolio of clients across the UK, with opportunities for international expansion.

About Us
Click Consult is a forward-thinking agency that prides itself on delivering exceptional results for our clients. Our team of experts share a common goal: to bring success to our clients and our company.

The Role
As a Senior Client Manager, you will be responsible for developing and executing strategies to meet client objectives. You will work closely with our internal delivery teams to ensure seamless project execution and maintain regular contact with clients to understand their priorities and objectives.

Key Responsibilities
  • Manage a portfolio of clients, ensuring high levels of service delivery and satisfaction.
  • Develop and execute strategies to maximize business potential through upselling and cross-selling additional services.
  • Maintain regular contact with clients to understand their needs and objectives.
  • Liaise with internal delivery teams to ensure smooth project execution.

Requirements
  • Prior experience in Account Management or a related field.
  • Good commercial awareness and ability to manage own workload.
  • Excellent verbal and written communication skills.
  • Ability to present complex information in a clear and concise manner.

Benefits
We offer a comprehensive benefits package, including
  • A competitive salary range of £28,000 to £32,000 Basic D.O.E. plus uncapped bonus potential.
  • Hybrid working policy (3 days in office, 2 from home).
  • Excellent training and development opportunities.
  • 22 days holiday increasing to 27 with long service plus bank holidays.

Company Culture
We prioritize a relaxed and supportive atmosphere, with regular team meetings and 1-2-1s with your manager. We also offer a range of benefits, including flexible working, 'Me Time' allowance, and quarterly funded company social activities.

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