Customer Service Representative

1 week ago


Bedford, United Kingdom Barnardo's Full time

About the Role:

Barnardo's is seeking a Customer Service Representative to join our team at one of our stores. As a key member of our sales team, you will be responsible for delivering exceptional customer service, managing stock levels, and supporting the store manager in achieving sales targets.

We are looking for an enthusiastic and customer-focused individual who can build strong relationships with customers, colleagues, and stakeholders. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues promptly
  • Manage stock levels, including receiving deliveries, processing returns, and maintaining accurate stock records
  • Support the store manager in achieving sales targets, developing marketing initiatives, and promoting products
  • Collaborate with colleagues to achieve store goals, sharing best practices and expertise

What You'll Get:

  • A salary of £22,000 - £28,000 per annum, depending on experience
  • Opportunities for career progression and professional development within a leading charity retailer
  • A comprehensive pension scheme and other employee benefits
  • A fun and supportive work environment with a dynamic team

This is a fantastic opportunity to join a well-established charity retailer and make a real difference in the lives of vulnerable children. As part of our commitment to safeguarding, successful candidates will be required to undergo a Basic Disclosure and Barring Service (DBS) check.



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