Customer Service Representative
5 days ago
Role Summary:
We are seeking a Customer Service Representative to join our Engineering Services Division at Daystar Christian Television Network's Headquarters in Bedford, Texas.
**Compensation:** $55,000 - $75,000 per year
Main Responsibilities:
- Handle viewer inquiries and provide technical support through various communication channels.
- Ensure the efficient management and maintenance of Daystar Engineering assets.
- Coordinate the shipping and logistical support of engineering equipment and supplies.
- Assist with administrative tasks for RF Engineering and Studio Engineering Departments as needed.
- Perform manual labor tasks when required.
Essential Requirements:
- A high school diploma (or equivalent) and at least two years of relevant call center experience are necessary.
- Christian counseling experience is beneficial.
- Ability to work independently or as part of a team in a dynamic environment with strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills with a professional demeanor.
- Proficiency in Microsoft Office software, including Outlook, Word, Excel, Access, and SharePoint.
- A valid driver's license with a good driving record may be required for occasional travel.
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