Customer Service Representative

5 days ago


Bedford, Bedford, United Kingdom ZipRecruiter Full time

Role Summary:

We are seeking a Customer Service Representative to join our Engineering Services Division at Daystar Christian Television Network's Headquarters in Bedford, Texas.

**Compensation:** $55,000 - $75,000 per year

Main Responsibilities:

  • Handle viewer inquiries and provide technical support through various communication channels.
  • Ensure the efficient management and maintenance of Daystar Engineering assets.
  • Coordinate the shipping and logistical support of engineering equipment and supplies.
  • Assist with administrative tasks for RF Engineering and Studio Engineering Departments as needed.
  • Perform manual labor tasks when required.

Essential Requirements:

  1. A high school diploma (or equivalent) and at least two years of relevant call center experience are necessary.
  2. Christian counseling experience is beneficial.
  3. Ability to work independently or as part of a team in a dynamic environment with strong organizational skills and attention to detail.
  4. Excellent communication and interpersonal skills with a professional demeanor.
  5. Proficiency in Microsoft Office software, including Outlook, Word, Excel, Access, and SharePoint.
  6. A valid driver's license with a good driving record may be required for occasional travel.


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