IT Service Delivery Manager
2 weeks ago
The estimated annual salary for this position ranges from $100,000 to $160,000.
Infrastructure Services Practice OverviewCognizant Infrastructure Services offers a wide range of IT infrastructure and cloud services to clients across diverse industry verticals. As an Incident Manager, you will play a crucial role in ensuring the seamless delivery of these services by resolving cross-major incidents efficiently.
Job Responsibilities:- Ensure that all cross-major incidents are resolved effectively while adhering to strict SLA and Service Management standards.
- Effectively manage matrixed teams, processes, and resources to resolve conflicts and drive forward to resolution.
- Be responsible for resolving outages through workarounds or permanent fixes.
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1 month ago
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Manchester, United Kingdom Redfaire Full timeRedfaire is a fast-growing, international technology company headquartered in Limerick, Ireland.Redfaire implements, optimises and supports users of Oracle ERP.Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs.We are problem solvers and trusted...
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