Strategic Operations Director for Shoreditch Hostel

3 weeks ago


London, Greater London, United Kingdom GF Full time

Company Overview:

The Dictionary Hostel is East London's first youth hostel, catering to over 200 beds, a restaurant, bar, coffee shop, and public launderette. With an impressive guest count of over 30,000 per year from around the globe, primarily in the 18-35 age range.

About Us:

Owning duo Peter and Eliska Finlay bring passion, creativity, and flexibility to their company culture.

Salary:

We are offering a competitive salary of £45,000 - £60,000 per annum, commensurate with experience.

Job Description:

In this pivotal role, you will have full operational control, making key decisions that drive the growth and expansion of our business. Your strategic vision will help shape our processes and structures, while your leadership will determine who makes up your team.

Key Responsibilities:

  • Create and execute an operational strategy that streamlines our processes and reduces waste and costs
  • Hire, train, and grow a high-performing team
  • Ensure exceptional guest experiences, resulting in high satisfaction ratings

Requirements:

To succeed in this challenging position, you must possess:

  • A strong analytical mindset, allowing you to track success and maintain high standards
  • Natural authority to drive results and set expectations for your team
  • Self-motivation and autonomy, driving you to take initiative and make key decisions

Benefits:

We offer a comprehensive benefits package, including:

  • A competitive salary
  • A generous bonus structure
  • An exciting opportunity to grow with a dynamic company


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