Salon Operations Manager
2 weeks ago
Job Description:
At Shoreditch Nails, we're looking for a talented Assistant Salon Manager to join our team. As a key member of our management team, you'll play a crucial role in driving our studio's success.
Key Responsibilities:
* Reporting to the Studio Operations Manager and contributing to the overall management of the studio
* Performing team appraisals, attending management meetings, and heading up team meetings
* Managing team performance, conducting morning briefings, and opening and closing the salon
* Dealing with customer complaints, training Junior Nail Technicians and Studio Assistants, and performing all nail treatments including Nail Art
* Creating new nail art designs for events and seasonal menus, and performing treatments at in-store and off-site events
* Undertaking reception duties where required, attending training, workshops, and meetings, and taking images and videos for content.
Requirements:
* NVQ Level 2 in Beauty or equivalent
* Supervisor or management experience
* Ability to adapt to situations and the role as the business grows, and willingness to get stuck in to any task thrown your way
* Multitasking skills, with the ability to handle several projects and responsibilities at once
* Organised and efficient, with a positive impact on the people you interact with
About Us:
At Shoreditch Nails, we're passionate about creating a healthy working culture, a strong training program, and a wellness policy at its core. We offer a range of benefits, including holiday, a monthly treatment allowance, and quarterly wellbeing workshops.
What We Offer:
* Holiday: Statutory - plus an extra day (prorated) for every year you are with us
* Perks: Monthly treatment allowance, quarterly wellbeing workshops
* Other opportunities: Lots of opportunity for growth within the business
Who We Are:
We're a conscious and contemporary beauty brand, with salons in Shoreditch and Dalston, an Academy, and a nail care collection including Shoreditch Nails eco-friendly polish.
Our Mission:
Our mission is to create studios with a healthy working culture, a strong training program, and a wellness policy at its core. We continue to deliver and strengthen this philosophy.
Join Our Team:
If you're a motivated and talented individual who is passionate about delivering exceptional results, we'd love to hear from you.
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