Retail Point of Sale Account Manager

4 weeks ago


Loughborough, Leicestershire, United Kingdom Recra Consulting Full time
Retail Point of Sale Account Manager Job Description

**Key Responsibilities:**

* Build and maintain strong, long-lasting relationships with retail clients by understanding their business needs and becoming a trusted partner.

* Proactively identify opportunities to upsell and cross-sell our range of point-of-sale solutions, maximizing revenue potential.

* Serve as the main point of contact for client inquiries, concerns, and escalations, ensuring timely and effective resolution.

* Collaborate closely with internal teams, including designers, project managers, and production staff, to deliver exceptional service and meet client expectations.

* Conduct regular business reviews with clients, providing insights and recommendations to drive their sales and enhance their customer experience.

* Keep up-to-date with industry trends and competitors, bringing innovative ideas and strategies to continuously improve client satisfaction and our portfolio of offerings.

* Prepare accurate sales reports, forecasts, and pipeline updates, providing valuable insights to the management team.

* Attend industry conferences and events to represent our company and network with potential clients and partners.

* Stay informed about the latest advancements in point-of-sale technology, ensuring you are up-to-date on industry best practices.

**Requirements:**

* Proven experience as a Retail point-of-sale Account Manager or in a similar client-facing role within the retail industry.

* A strong understanding of the retail landscape and the challenges and opportunities faced by retailers.

* Exceptional interpersonal skills with the ability to communicate effectively and build relationships at all levels.

* A results-driven mindset, with a track record of meeting or exceeding sales targets and driving revenue growth.

* Strong problem-solving abilities and the capacity to think creatively to overcome challenges.

* Excellent organizational skills, with the ability to manage multiple client accounts and prioritize tasks effectively.

* Proficiency in CRM software and a good understanding of sales processes and techniques.

* A self-motivated and proactive attitude, with the ability to work independently and as part of a team.

At Recra Consulting, we are committed to establishing and building long-lasting relationships with our clients. As a Retail Point of Sale Account Manager, you will play a crucial role in nurturing and growing client relationships, ensuring their satisfaction, and acting as a trusted advisor on all things related to point-of-sale solutions.

If you are a results-driven professional with a passion for building strong relationships and driving revenue growth, we encourage you to apply for this exciting opportunity.

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