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Retail Point of Sale Account Manager
1 month ago
We are seeking a talented Retail Point of Sale Account Manager to join our team at Recra Consulting. As a key player in shaping the future of retail experiences, you will be responsible for nurturing and growing client relationships, ensuring their satisfaction, and acting as a trusted advisor on all things related to point-of-sale solutions.
Key Responsibilities:
- Build and maintain strong, long-lasting relationships with retail clients by understanding their business needs and becoming a trusted partner.
- Proactively identify opportunities to upsell and cross-sell our range of point-of-sale solutions, maximizing revenue potential.
- Serve as the main point of contact for client inquiries, concerns, and escalations, ensuring timely and effective resolution.
- Collaborate closely with internal teams, including designers, project managers, and production staff, to deliver exceptional service and meet client expectations.
- Conduct regular business reviews with clients, providing insights and recommendations to drive their sales and enhance their customer experience.
- Keep up-to-date with industry trends and competitors, bringing innovative ideas and strategies to continuously improve client satisfaction and our portfolio of offerings.
- Prepare accurate sales reports, forecasts, and pipeline updates, providing valuable insights to the management team.
- Attend industry conferences and events to represent our company and network with potential clients and partners.
- Stay informed about the latest advancements in point-of-sale technology, ensuring you are up-to-date on industry best practices.
Requirements:
- Proven experience as a Retail point-of-sale Account Manager or in a similar client-facing role within the retail industry.
- A strong understanding of the retail landscape and the challenges and opportunities faced by retailers.
- Exceptional interpersonal skills with the ability to communicate effectively and build relationships at all levels.
- A results-driven mindset, with a track record of meeting or exceeding sales targets and driving revenue growth.
- Strong problem-solving abilities and the capacity to think creatively to overcome challenges.
- Excellent organizational skills, with the ability to manage multiple client accounts and prioritize tasks effectively.
- Proficiency in CRM software and a good understanding of sales processes and techniques.
- A self-motivated and proactive attitude, with the ability to work independently and as part of a team.
At Recra Consulting, we are committed to establishing and building long-lasting relationships with our clients. If you are a motivated and results-driven individual with a passion for the retail industry, we encourage you to apply for this exciting opportunity.
