Senior Operations Director

2 weeks ago


Shrewsbury, Shropshire, United Kingdom Brook Street Full time

**About the Role**

We are seeking a highly skilled and experienced Head of Operations to join our team at Brook Street. As a key member of our leadership team, you will be responsible for driving the operational strategy of our organisation, ensuring that we deliver high-quality support services to individuals with learning disabilities and complex needs.

The ideal candidate will have a proven track record of leading and managing teams, developing effective operational strategies, and implementing policies and procedures. You will also have excellent communication and interpersonal skills, with the ability to build strong relationships with staff, stakeholders, and external partners.

About Us

Brook Street is a reputable and well-respected charity that specialises in person-centred support for adults with learning disabilities and complex needs. We are committed to delivering high-quality services that promote independence, choice, and inclusion.

What We Offer

We offer a competitive salary of circa £55,000 per annum, plus a generous pension scheme and annual leave entitlement. As a member of our team, you will have access to ongoing training and development opportunities, as well as a supportive and collaborative working environment.

Key Responsibilities

  • Develop and implement effective operational strategies that align with our organisational goals and objectives.
  • Lead and manage a team of staff, providing coaching, guidance, and support to ensure they have the skills and confidence to deliver high-quality services.
  • Collaborate with other departments to ensure that policies and procedures are implemented effectively across the organisation.
  • Monitor and evaluate the performance of the team, identifying areas for improvement and developing plans to address any issues.
  • Maintain accurate records and reports, including budgets, financial statements, and other relevant data.
  • Foster strong relationships with stakeholders, including staff, service users, families, and external partners.


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