Senior Operations Director

10 hours ago


Shrewsbury, Shropshire, United Kingdom Brook Street Social Care NMR Full time

Job Overview

We are collaborating with a reputable and well-respected charity specialising in person-centred support for adults with learning disabilities and complex needs. This organisation has been recognised with the Investors in People Gold award for over ten years.

This hybrid role offers a balance between home working and office time, providing flexibility for those who value work-life balance. As a full-time position, it comes with a salary of circa £55,000, plus a pension and generous annual leave benefits.

The ideal candidate will lead operations and be accountable for day-to-day support services across the organisation. They will ensure that the people who use their services are at the centre of every aspect of the service they receive, while also meeting organisational, statutory, and legislative requirements.

Key Responsibilities

  • Provide professional leadership in line with the operational agenda, ensuring efficacy and fit with the organisation's values, ethos, culture, and strategy.
  • Ensure highly effective and well-implemented operational strategies align with the company's core business, delivering positive outcomes.
  • Demonstrate decisive and clear leadership to direct reports and the wider organisation.
  • Monitor contractual requirements and ensure compliance.
  • Support organisational growth and development.
  • Monitor the external landscape for emerging themes and changes in government policies.
  • Ensure budgets are monitored and adhered to.
  • Implement policies and procedures across Bethphage.
  • Ensure compliance with Safeguarding policies and contractual, statutory, and legislative requirements.
  • Produce reports evaluating accidents, incidents, and near misses, identifying trends and themes, and implementing positive action to improve future outcomes.
  • Contribute to the planning and strategic development of the organisation as a member of the Executive Team.
  • Prepare quarterly reports and attend Board meetings to advise trustees on operational matters and provide assurance.

Requirements

  • A minimum of a level five qualification in Health and Social Care and/or a management qualification.
  • A minimum of ten years' experience working in the care sector with people with disabilities.
  • Experience of working with individuals who have Autism, Mental Health issues, Dementia, Acquired Brain Injury, and complex needs.
  • Demonstrable senior-level experience, including project leadership and budget/resource management.
  • A track record of working with local authorities, commissioners, and families.
  • Effective budget and resource management.
  • A driver with own vehicle (you must have or be willing to get business-class insurance).

About the Role

This exceptional opportunity is ideal for someone looking to make a meaningful difference in the lives of adults with learning disabilities and complex needs. If you have a passion for leading operations and supporting organisational growth, this role may be the perfect fit for you.



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