Sales Administrator
4 weeks ago
Giftpoint Ltd / Giftpoint Europe is seeking a highly organized and detail-oriented Sales Administrator to join their Administration team. As a Sales Administrator, you will be responsible for providing exceptional customer service, processing orders, and maintaining good associations with clients and suppliers.
Key Responsibilities
- Act as the first point of contact for incoming calls and ensure confidentiality is exercised and kept within the office/team environment.
- Process orders from Sales Teams using SAGE and bespoke order system.
- Liaise/maintain good associations with Clients/Suppliers.
- Handle incoming consignments.
- Manage visitors.
- Contribute to general Admin/Office duties.
- Assist/Support fellow Employees.
- Carry out duties as requested by Senior Employees.
- Attend Administration team meetings.
- Be fully competent with and operate all office equipment.
Requirements
- Point of contact for clients and suppliers in absence of Account Manager.
- Maintaining good associations with Clients/Suppliers.
- Administer Order Systems and process on sage.
- Book in deliveries with the various Clients/Suppliers.
- Check/action emails in absence of Admin colleagues.
- Responsibility for administering Order Procedure Systems to the point of invoicing.
- Provide backup for compiling Monthly Sales Reports.
- Update price lists and sales sheets, so require good experience with Excel.
- Liaise with the Warehouse Manager to ensure goods have left on time, and are delivered to the Clients/Suppliers on time, advise the Account Manager immediately of any delays or back orders.
- Assist with new line forms which required dealing with various members of the team and will require excellent attention to detail.
What We Offer
- Training will be provided as required but as a minimum requirement, we would ask that you are able to multitask, work on your own initiative and possess an excellent telephone manner.
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