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We are seeking an experienced Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service and driving customer satisfaction.
Key Responsibilities:
- Manage the relationship between customer and dealership.
- Manage the service process effectively.
- Go beyond process in delivering exceptional customer service.
- Deliver effective value-added sales solutions to customers to ethically promote the wide range of our client\u2019s products and services.
Essential Skills & Experience:
- Administrative experience.
- Able to handle sensitive and confidential information.
- Excellent communication and customer service skills with experience handling complaints.
- Evidence of customer-facing administrative experience.
- Experience in a selling/customer service environment.
- Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
- Evidence of \u2018Right to Work in the UK\u2019
In addition to receiving a competitive salary, for the right candidate, this position will offer:
- Industry-leading package.
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
- Bonus payments are based on your performance.
- Pension Scheme & Life Assurance.
- Ford Privilege vehicle purchase scheme.
- Discount on Service, Bodyshop, and Parts.
- 1 day each year to volunteer for a charity of your choice.
- Cycle to work purchase scheme.
- Access to the Perks at Work discount website.