IT Technical Support Specialist
3 weeks ago
IT Technical Support Specialist
">We are seeking a highly skilled and experienced IT Technical Support Specialist to join our team at Senitor Associates. This role will be responsible for providing exceptional technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.
About the Role:
- Provide technical support to clients via phone, email, and in-person meetings.
- Troubleshoot and resolve technical issues with hardware, software, and network equipment.
- Configure and maintain computer systems, networks, and peripherals.
- Develop and implement technical solutions to improve system performance and reliability.
- Collaborate with cross-functional teams to ensure seamless delivery of services.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in IT technical support or related field.
- Excellent communication and problem-solving skills.
- Strong knowledge of Windows 10 and 11, Apple OS, Active Directory, and O365.
- Familiarity with help desk software and ticketing systems.
What We Offer:
- Competitive salary: £28-30K per annum.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a rapidly growing technology company.
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