Insurance Operations Manager
3 weeks ago
Sedgwick empowers its people with technology-enabled risk, benefits and integrated business solutions for various industries and markets.
This role is based in the United Kingdom and offers a permanent position with competitive salary taking into account skills, experience and qualifications.
The successful candidate will lead our Third Party Administration division, ensuring the business unit has the necessary capability and capacity to meet strategic and tactical goals, managing financial performance through budgets and forecasts, and continuously enhancing client and customer service delivery.
- Strong leadership with a commercial background in both insurance and contact centre environments.
- Strategic thinking to create, develop, and support the implementation of solutions that meet business and client objectives.
- Excellent communication and relationship skills, along with strong influencing and persuasive abilities to optimise business opportunities.
- Investment in people, building trust and support across a wide network of clients, partners, and internal stakeholders.
- Acute commercial awareness and the ability to provide meaningful financial insights.
Key responsibilities include:
- Managing a team to drive business growth and improve operational efficiency.
- Developing and implementing strategies to enhance client and customer satisfaction.
- Maintaining accurate records and reports to ensure compliance with regulatory requirements.
We offer a range of benefits including:
- Competitive salary up to £60,000 per annum.
- Company Car Scheme or cash allowance.
- A Self Invested Personal Pension Scheme.
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
Additional benefits include:
- Private healthcare plan (including pre-existing conditions).
- Life assurance.
- Employee assistance programme for employee wellbeing.
- Group Income Protection.
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