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Service Desk Analyst

2 months ago

London, Greater London, United Kingdom Spencer Scott - Technology Recruitment Full time
Job Opportunity: IT Service Desk Analyst

We are seeking a skilled IT Service Desk Analyst to join our team at Spencer Scott - Technology Recruitment. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring seamless service delivery.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and in-person
  • Resolve complex technical issues using strong problem-solving skills and technical expertise
  • Collaborate with internal teams to identify and implement process improvements
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Strong technical skills with a focus on Microsoft end-user computing technologies
  • Experience with Intune application packaging and build deployments
  • Knowledge of Azure AD and scripting languages such as PowerShell
  • Excellent communication and problem-solving skills

What We Offer:

  • An annual salary up to £40,000
  • A 15% Annual Bonus
  • 9% Company Pension
  • Private Health and Dental Care

About Us:

Spencer Scott - Technology Recruitment is an equal opportunity Recruitment Agency, committed to creating inclusive working environments for all our clients. We celebrate diversity and welcome applications from candidates with a passion for technology and exceptional customer service skills.