Senior Service Desk Analyst
2 weeks ago
We are seeking a highly skilled and experienced Senior Service Desk Analyst to join our team on a 6-month contract. This role will be based in London and will involve working closely with our Digital Services Management Lead to manage help-desk support to our business customers.
Key Responsibilities:- Assist the Digital Services Management Lead in managing help-desk support to business customers
- Provide senior level first line support for Audio Visual, Windows, Unified Comms, Microsoft Office, Active Directory
- Analyse Incident Management Process and assist in the implementation of process improvements
- Act as a liaison between the Service Desk and other resolver groups, escalating issues where necessary
- Provide project support as assigned by DDaT management
- Experience of working in an IT Department at 1st and 2nd line support
- Personal ticket and support queue management skills
- Personal motivation to achieve consistently high levels of customer service and learn new and existing technologies
- Windows 10 Operating System knowledge, Office 2016 & O365 skills
- SharePoint 2013, O365 support and research
- A competitive salary and benefits package
- The opportunity to work with a dynamic and forward-thinking team
- Professional development and training opportunities
-
Senior Service Desk Analyst
1 week ago
London, Greater London, United Kingdom Investigo Full timeJob Title: Senior Service Desk AnalystJob Summary: We are seeking a highly skilled Senior Service Desk Analyst to join our team at Investigo. As a Senior Service Desk Analyst, you will be responsible for providing senior-level first-line support to our clients' business customers, assisting them with hardware and software problems via phone, email, and a...
-
Senior Cybersecurity Analyst
3 weeks ago
London, Greater London, United Kingdom Senior SOC Analyst Full timeSenior SOC Analyst Job DescriptionWe are seeking a skilled Senior SOC Analyst to join our growing team, where you'll play a critical role in safeguarding our assets and infrastructure from emerging cyber threats.Key Responsibilities:Lead the Security Operations Center (SOC) in monitoring, detecting, and responding to security incidents, ensuring the...
-
Senior Cybersecurity Analyst
3 weeks ago
London, Greater London, United Kingdom Senior SOC Analyst Full timeSenior SOC Analyst Job DescriptionWe are seeking a skilled Senior SOC Analyst to join our growing team, where you'll play a critical role in safeguarding our assets and infrastructure from emerging cyber threats.Key Responsibilities:Lead the Security Operations Center (SOC) in monitoring, detecting, and responding to security incidents, ensuring the...
-
IT Service Desk Analyst
2 weeks ago
London, Greater London, United Kingdom DGH Recruitment Limited Full timeJob Title: IT Service Desk AnalystJob Summary:We are seeking an IT Service Desk Analyst to join our team at DGH Recruitment Limited. The successful candidate will provide technical support to all staff, responding to incoming incidents and requests in a timely and professional manner.Key Responsibilities:Providing technical support to all staffResponding to...
-
Senior Service Desk Analyst
2 weeks ago
London, Greater London, United Kingdom Argus Full timeAbout the RoleWe are seeking a highly skilled Senior Service Desk Analyst to join our IT team at Argus. As a key member of our team, you will be responsible for providing exceptional customer service and support to our internal employees.The successful candidate will have strong troubleshooting skills and be proficient in Active Directory, Office 365, and...
-
IT Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of high-quality IT services.Key Responsibilities:Provide first-line support to clients via phone,...
-
IT Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of high-quality IT services.Key Responsibilities:Provide first-line support to clients via phone,...
-
Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst Job DescriptionVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT tasks support, and troubleshooting technical issues.Key Responsibilities:Triage and resolve...
-
Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom VIQU Limited Full timeService Desk Analyst Job DescriptionVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT tasks support, and troubleshooting technical issues.Key Responsibilities:Triage and resolve...
-
Service Desk Analyst
2 months ago
London, Greater London, United Kingdom Coforge Full timeJob DescriptionJob Summary: We are seeking a highly skilled Service Desk Analyst to join our team at Coforge. As a Service Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting issues, and escalating complex problems to senior technical staff.Key Responsibilities:Provide day-to-day technical support to clients...
-
Service Desk Analyst
2 months ago
London, Greater London, United Kingdom Coforge Full timeJob DescriptionJob Summary: We are seeking a highly skilled Service Desk Analyst to join our team at Coforge. As a Service Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting issues, and escalating complex problems to senior technical staff.Key Responsibilities:Provide day-to-day technical support to clients...
-
Senior Service Desk Analyst
2 weeks ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeWe are seeking a highly skilled Senior Service Desk Analyst to join our team in London. As a key member of our Digital Services team, you will be responsible for providing exceptional customer service and technical support to our business customers.Key responsibilities include:Providing first and second-line support for hardware and software issues via...
-
IT Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of a high-quality IT service desk service.Key Responsibilities:Provide first-line support to...
-
IT Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of a high-quality IT service desk service.Key Responsibilities:Provide first-line support to...
-
Service Desk Analyst
1 month ago
London, Greater London, United Kingdom VIQU Limited Full timeJob Title: Service Desk AnalystJob Summary:Viqu Limited is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for IT issues and will be responsible for providing technical support to our employees.Key Responsibilities:Provide technical support to employees via phone, email, and...
-
Senior Service Desk Analyst
1 week ago
London, Greater London, United Kingdom ECI Full timeUnlock Your Potential as a Senior Service Desk AnalystECI is a leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations. As a Senior Service Desk Analyst, you will play a crucial role in delivering exceptional IT support to our clients worldwide.The Opportunity:As a Senior Service...
-
Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom British Heart Foundation Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at the British Heart Foundation. As a Service Desk Analyst, you will be the first point of contact for end-users, providing exceptional customer service and technical support to resolve issues efficiently.You will work closely with our team to ensure that all...
-
Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom British Heart Foundation Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at the British Heart Foundation. As a Service Desk Analyst, you will be the first point of contact for end-users, providing exceptional customer service and technical support to resolve issues efficiently.You will work closely with our team to ensure that all...
-
Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full timeJob Title: Service Desk AnalystLane Clark & Peacock LLP is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the central point of contact for technical support services, owning the coordination of responses to incidents and requests along with customer-related engagement.Key Responsibilities:Maintain the...
-
Service Desk Analyst
4 weeks ago
London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full timeJob Title: Service Desk AnalystLane Clark & Peacock LLP is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the central point of contact for technical support services, owning the coordination of responses to incidents and requests along with customer-related engagement.Key Responsibilities:Maintain the...