Customer Service Representative
4 weeks ago
Audi Cheshire Oaks Contact Centre
As a Sales & Customer Service Advisor at Audi Cheshire Oaks, you will be part of an organisation that believes in investing in you and your future. We provide excellent training and development as well as promote internal progression opportunities.
The main duties of the role will include:
- Handling inbound & outbound telephone calls to existing customers (No Cold-Calling)
- Responding to customer email enquiries quickly identifying the needs of the customers and guiding towards the service or product that will best meet their requirements
- Providing a high level of customer service which will allow you to build relationships with our customers to retain business
To succeed in this role, you will have:
- Excellent communication skills and the ability to build trust and rapport with customers and colleagues
- Be customer focused and passionate about your work
- Have the ability to prioritise your workload and multi-task
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Salary Details: Basic Salary of £23,877.57, 33 days annual leave including bank holidays rising with length of service, holiday buying scheme also available.
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