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Christmas Customer Service Representative

2 months ago


Cardiff, Cardiff, United Kingdom Boots Full time
About the Role

We are seeking a Christmas Customer Advisor to join our team at Boots in Cardiff, Bay Retail Park. As a Christmas Customer Advisor, you will play a vital role in providing exceptional customer service and helping our customers find the best products for them.

Key Responsibilities
  • Provide excellent customer service, answering questions and giving great advice on our fantastic gifts.
  • Help our stores run smoothly, ensuring we have the right products displayed on the shop floor and providing a great service on our tills.
  • Work collaboratively with other team members to ensure the store is always presentable and provide a store everyone can be proud of.
  • Solve any issues quickly and support the store's daily operational activities.
What You'll Need
  • Excel in a varied environment, working at pace.
  • Communicate and listen effectively.
  • Enjoy working collaboratively as part of a team.
  • Know that the little things make the biggest difference for customer interactions.
  • Be a proud brand ambassador for Boots.
Our Benefits
  • Generous employee discounts.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots

We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.