Administrative Support Specialist
3 days ago
About Nacro
Nacro is a leading social justice charity that has been changing lives, building stronger communities, and reducing crime for over 50 years.
We are committed to delivering our services and support to the highest standards of quality and compliance, always putting the people we help at the heart of everything we do.
Job Summary
We are seeking an experienced Administrative Support Specialist to join our team in Birmingham. As an Administrative Support Specialist, you will play a vital role in supporting our case work team, ensuring that all procedures are met and are in line with our contract and service requirements.
Key Responsibilities
- Work collaboratively in a multi-agency setting, maintaining professional relationships and confidentiality of information.
- Manage data systems and develop effective methods of data processing.
- Understand and utilize Microsoft Office programs and case management systems to record project activity.
- Produce detailed project reports by scrutinizing data.
- Contribute towards meeting team performance targets in respect of the service.
- Maintain up-to-date records via relevant systems within specified timeframes and produce reports as required.
- Represent Nacro positively, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of service users/learners.
- Adhere to Nacro's Safeguarding and data policies and procedures, complying with legislation and statutory duties and data controls protocols.
- Act in line with, promote, and carry out all responsibilities with full regard to Nacro's Equality and Diversity Policy.
Requirements
The ideal candidate will have previous experience in General Administration and possess:
· Proactive attitude with a good telephone manner
· Organized with a good eye for detail
· Strong IT and MS Office skills
A Basic DBS check will be required for this role.
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