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Transport Operations Coordinator

4 weeks ago

South Ockendon, Thurrock, United Kingdom Strive Supply Chain Full time

Transport Planner Role Summary

We are seeking a skilled Transport Planner to join our fast-paced team at Strive Supply Chain. As a key member of our logistics team, you will be responsible for planning and coordinating the delivery of goods across the UK and Ireland.

Key Responsibilities:

  • Manage the delivery operation process efficiently from order acceptance to order invoice
  • Daily input of KPI's, delivery and collection issues, preparing paperwork
  • Provide the best customer satisfaction with prompt response and drive Innovation in efficiency and cost effectiveness
  • Prioritise workload and deal with a demanding transport plan, planning for multiple customers for next day and same day deliveries
  • Meet transport legislation commitments
  • Promote, and adhere to, good health and safety practices
  • Monitor fleet maintenance requirements and liaise with our Fleet Department
  • Continue own personal development to keep abreast of technical, legal and training best practice
  • Liaise with Customers to help facilitate best practice for them

Requirements:

  • Previous experience as a Transport Planner role essential
  • Organisational skills and ability to manage multiple tasks using your own initiative at the same time
  • Strong communication and customer service skills, both written and verbal
  • Knowledge of the WTD, Drivers Hours, Tachograph and Transport legislation
  • Ability to prioritise own workload but also be able to work as part of a team
  • Must have an analytical skill, with a high level of attention to detail
  • Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems

Company Benefits:

  • Along with 23 days including bank holidays and company pension, we offer the following benefits-
  • Confidential Employee Assistance Program for you and your family members
  • After completing six months' service, Death in Service equal to three times your annual salary
  • After six months' service employees are eligible to join the Private Medical Scheme (application process required)
  • Company pension
  • Discounted or free food
  • On-site parking
  • Referral program
  • Sick pay