Charity Shop Manager
5 days ago
About the Role:
We are seeking a highly motivated and experienced Retail Team Lead to join our team at PDSA in Loughborough. As a Retail Team Lead, you will be responsible for managing our retail shop, supervising a team of colleagues and volunteers, and maximizing profit and customer satisfaction.
Key Responsibilities:
- Lead the Retail Team: Manage a team of colleagues and volunteers to achieve sales targets, provide excellent customer service, and maintain a clean and organized store environment.
- Drive Sales and Revenue: Analyze sales data, identify trends, and implement strategies to increase sales and revenue.
- Improve Customer Experience: Develop and implement customer service initiatives to enhance the shopping experience and increase customer loyalty.
- Manage Inventory and Stock: Oversee inventory management, including ordering, receiving, and stocking merchandise.
- Collaborate with Colleagues: Work closely with colleagues and volunteers to achieve team goals and objectives.
What We Offer:
- Competitive Salary: £34 per hour
- Flexible Working Options: We offer flexible working arrangements to support work-life balance.
- Generous Benefits Package: We offer a range of benefits, including a generous pension scheme, life assurance, and employee assistance program.
- Opportunities for Growth and Development: We offer opportunities for career growth and development, including training and professional development programs.
About PDSA:
PDSA is a leading animal welfare charity that relies on the support of our volunteers and staff to continue our vital work. We are committed to providing a safe and inclusive work environment for all our employees and volunteers.
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