Charity Shop Director
3 days ago
Job Summary: We are seeking a highly motivated and experienced Charity Shop Manager to lead our Loughborough retail shop. As a key member of our team, you will be responsible for managing a team of colleagues and volunteers to achieve sales targets and provide an exceptional customer experience.
Key Responsibilities:
- Lead the Team: Supervise and motivate a team of colleagues and volunteers to achieve sales targets and provide excellent customer service.
- Maximise Profit: Ensure efficient stock rotation, effective use of financial and competitor data, and strong brand messaging to drive sales and revenue growth.
- Champion PDSA: Promote the PDSA brand and values, and raise awareness of our charity's work through local networking and community engagement.
- Develop Retail Knowledge: Share best practices and retail expertise with other PDSA Shop Managers in the region to drive excellence across the network.
- Continuous Improvement: Regularly review KPIs and performance data to identify areas for improvement and implement changes to drive business growth.
What We Offer:
- Flexible Working: Enjoy flexible working options to balance work and personal life.
- Holiday Entitlement: Receive 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year.
- Wellbeing Support: Access an additional Wellbeing Day to recharge and an Employee Assistance Program for confidential support.
- Pension Scheme: Join our generous Auto-Enrolment pension scheme with enhanced contributions.
- Life Assurance: Enjoy a 4 x Annual Salary Life Assurance policy.
- Discounts: Take advantage of a wide range of discounts on retail, holiday, and other services through our fetch platform.
About PDSA: We are a leading animal welfare charity dedicated to improving the lives of animals and people. Our commitment to diversity and inclusion ensures a welcoming and inclusive work environment for all team members.
Location: Loughborough, Leicestershire
Salary: £34 per hour
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