Sales Associate

6 days ago

Braintree, Essex, United Kingdom HARIBO Full time

About HARIBO

HARIBO is a leading manufacturer of sugar confectionery products, committed to bringing happiness to kids and grown-ups alike.

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Braintree Village. As a Sales Assistant, you will be responsible for providing top-notch customer service, maintaining retail standards, and ensuring operational excellence.

Key Responsibilities

  • Customer Service:
    • Deliver exceptional customer service, ensuring a positive shopping experience for all customers.
    • Greet customers warmly and approach them to assist with their selection, providing product knowledge and making recommendations.
    • Process cash and card payments accurately and efficiently.
    • Participate in sampling activities in-store and out-of-store.
  • Retail Standards:
    • Maintain high standards of retail excellence, ensuring products are correctly replenished, displayed, and priced.
    • Ensure promotional items and offers are visible to customers and actively sold.
    • Perform daily cleaning duties within the store.
  • Operational Standards:
    • Deliver operational excellence, ensuring stock is replenished, counted, rotated, and recorded correctly.
    • Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers.
    • Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day-to-day activities.
    • Complete food hygiene and handling training, ensuring all food hygiene processes are followed and records completed.

Requirements

  • Previous retail experience is essential.
  • Online retail experience would be beneficial.
  • Experience handling cash and processing card payments.
  • A desire to provide excellent customer service.
  • The ability to communicate well at all levels, being helpful and approachable.
  • Ability to work individually as well as part of a team.
  • Passion for HARIBO's values, brand, and customers.

What We Offer

  • Competitive salary - £12.00 per hour.
  • Life Insurance.
  • Enhanced Company Pension Scheme.
  • Supported induction and training period.
  • Colleague Discount on sweet treats.

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