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Senior Retail Sales Associate

2 months ago

Braintree, Essex, United Kingdom Harbor Freight Tools Full time

Job Summary:

We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Harbor Freight Tools. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, driving sales growth, and maintaining a safe and organized store environment.

Key Responsibilities:

  • Provide outstanding customer service, ensuring customer satisfaction and loyalty.
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Upsell and cross-sell products to customers, promoting our brand and driving sales growth.
  • Maintain a safe and clean store environment, adhering to company standards and policies.
  • Participate in visual merchandising and inventory management, ensuring a visually appealing store display.
  • Collaborate with colleagues to achieve sales goals and support store operations.
  • Perform other duties as assigned by management.

Requirements:

  • High school diploma or equivalent required.
  • 1 year of retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical ability to lift up to 50 pounds and stand for long periods.

About Us:

Harbor Freight Tools is a leading national tool retailer with a strong commitment to customer satisfaction and employee development. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement.